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About Bandizip for macOS
Comparison between Bandizip & Bandizip 365 Bandizip in comparison with other archivers
Features & Technical Terms
如何使用多核心壓縮 How to use the Finder’s right-click menu for Bandizip How to set Bandizip as the default app to open archives 如何在 Mac 上打開 RAR 文件 How to open ALZ and EGG files on Mac 怎麼使用自動解壓縮 如何使用 Bandizip 將大檔案折開為小檔案 How to view a list of files in an archive 如何在不解壓的情况下修改檔案 如何為壓縮檔設置密碼 如何在歸檔檔案中加密檔名 How to preview image, document, and music files in an archive How to use Bandizip's built-in image viewer 删除時如何將檔案移動到回收站 How to use presets when compressing files 如何使用平行解壓功能 How to use the Password Manager How to use the Auto Password How to use Repair Archive How to use the Password Recovery
Troubleshooting
無法正常運行代碼頁自動檢測 如何解决故障“錯誤22“:運行MacOS Catalina的Mac上,Finder 無法選取現有的ZIP壓縮包 解決“分割檔案無法被解壓”的問題 How to troubleshoot when an error occurs saying split archive files are needed 無法執行解壓縮應用程序文件 How to troubleshoot when it takes too long to open archives How to troubleshoot when a badge icon for files doesn’t appear in the Finder How to troubleshoot when the Finder displays for external volumes incorrectly in the sidebar How to troubleshoot when the right-click menu for Bandizip does not appear in a cloud synced folder How to troubleshoot when files are automatically extracted from archives downloaded via Safari How to use the right-click menu for Bandizip on Ventura How to troubleshoot when a file downloaded through Chrome cant be opened. How to troubleshoot when you archive files in an external volume on Sonoma but the archive does not appear How to use the right-click menu for Bandizip on Sequoia How to change the Unicode normalization form used for filenames How to enable App Nap for Bandizip How to hide the services of Bandizip in the Finder's right-click menu How to troubleshoot when I can’t uninstall Bandizip How to troubleshoot when I can’t install Bandizip on the App Store How to request a refund for Bandizip that you bought from the App Store 如何從 App Store 管理 Bandizip 365 訂閱 How to cancel a subscription to Bandizip 365

How to troubleshoot when a file downloaded through Chrome cant be opened.


The following issue has been fixed from macOS Ventura 13.4 (Monterey 12.6.8) and does not occur any longer.

On macOS Ventura 13.3, when you try to open a Gmail attachment file downloaded through Chrome, you may find that the file itself does not get opened but only the associated app runs.

It means that the filename stored on the device is in the NFC form and has failed to be forwarded to the app. Similar problems like this are being reported with other files created by some third-party apps.

The problem does not occur if the filenames is in the NFD or ASCII form. And since such a problem has never occurred on earlier versions than macOS 13.2.1, it is believed that the problem is due to a bug in the OS.

How to troubleshoot

  • Convert the file to an NFD filename. Select the file which cannot be opened in the Finder, and press the Return key (Enter key) twice.

    The Finder allows you to rename a file by selecting it and press the Return key. If you leave the filename untouched but press the same key again, the filename's for is converted to the NFD form.

  • If you have many files, just drag and drop all of them to another folder.
  • Copying and pasting files by using keyboard shortcuts cannot change the filename's form.
  • The problem does not occur if you run the app first and open the by using the app's own function or the drag and drop.

Bandizip and Unicode filenames

Bandizip for macOS supports both NFC and NFD filenames, but it uses an NFC one by default when processing files, to secure compatibility with other OSes like Windows.

Due to the problem described above, however, you may find that you cannot open an archive created by Bandizip if the Archive Utility has been chosen to open the archive.

In this case, run Bandizip and go to Preferences > Advanced tab, and then check the "Use NFD filename" checkbox.

Still, if you frequently exchange files with Windows users, using an NFC filename whould be better in terms of compatibility. It is recommended to use an NFC filename if the bug in macOS get fixed by Apple someday.

Please visit the link below to learn more about the NFC and NFD filenames.

Help » How to change the Unicode normalization form used for filenames